
Accessibility Statement
Commitment to inclusive digital services.
Civic One is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Civic One is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard, though we strive for full compliance.
Supported Features
- Keyboard navigation support for all interactive elements.
- Semantic HTML5 structure for screen readers.
- High contrast modes and scalable typography.
- Alternative text for all functional images.
Feedback
We welcome your feedback on the accessibility of Civic One. Please let us know if you encounter accessibility barriers on Civic One:
Email: accessibility@civic.gov
Phone: 311 (TTY available)